Straight answers.

R2S certifies the asset's internal converged IP network — the digital backbone onto which every building system connects. WiredScore certifies connectivity to the outside. SmartScore recognises the intelligent uses the first two make possible. All three are complementary and they stack: R2S is the foundation, WiredScore is the façade, SmartScore is what the occupier experiences day to day.

Yes. WiredScore Home and R2S Résidentiel cover, respectively, connectivity and digital infrastructure in residential buildings. BUILD uses them as design benchmarks to make a project's requirements objective; certification remains the client's choice, never an end in itself.

It does not come down to an automatic rental premium. Cushman & Wakefield's 2025 study The Smart Premium observes an average premium of 4.1% in the London market for WiredScore-certified buildings, rising to 7.3% where WiredScore and SmartScore are combined — figures that do not transfer mechanically to Belgium or Luxembourg. The real return comes mainly from rental attractiveness, reduced letting risk and better-targeted technical investment.

At four points where decisions commit the asset: during acquisition, to map the digital debt before signing; during works, to carry the digital package end to end; when an occupier arrives, to guarantee Day One connectivity; and throughout operation, because an asset generates digital decisions continuously.

Yes. Fibre connection, common-area infrastructure, preparing for the copper switch-off, upgrades: BUILD advises co-ownerships and their managing agents, fully independent of operators and installers — with the same rigour as in commercial property: life cycle, interfaces, handover, documentation. The analysis produces a clear technical basis on which the general meeting can decide and budget.

Yes. The shared digital infrastructure is treated as a work package in its own right: technical specifications, drawing reviews, coordination of interfaces, checks during construction, handover and documentation — so the building is delivered connectable, operable and transferable.

A building prepared for very-high-speed connection: operator entry points planned, rooms and routes available, risers correctly sized, provisions in place. This preparation is anticipated at design stage or organised within an existing building — it prevents improvised installations in the common areas.

Directly. Lift lines, intercom systems, alarms and service lines often still rely on copper, and its switch-off is scheduled. Anticipating the migration means handling it as an infrastructure project — not as an emergency.

The work rarely ends there. An asset generates digital decisions all the time, and that is precisely what nobody was governing. Our clients retain us for ongoing support: we remain their point of contact on these matters, guide decisions as they arise and keep the map up to date. That is what prevents accretion from starting again.

Relationships, yes. We know integrators, operators and M&E consultants well — which is how we know who honours their commitments and who falls short. Commissions, no. No rebates, referral fees or reseller agreements. Our fees are our only income, and they do not depend on any particular solution. It is precisely because we know these players without depending on them that our independent judgement is valuable to you. A provider recommending its own technology isn't giving you an opinion: it's giving you a quote.

No, and the distinction matters. BUILD operates no systems and sells no technology. What BUILD does goes well beyond advice: we write the specifications, run and analyse the tender, supervise the site, manage handover of the works and close out the snags. We don't install — we answer for what is installed.

No. Your providers stay in place and keep their remit. BUILD arbitrates digital decisions from the owner's standpoint and clarifies responsibilities between parties. The M&E consultant is freed from IT and data questions; the property manager sees their contracts simplified.

BUILD works mainly in Belgium and Luxembourg. Occasional engagements in France are possible depending on the context.

Little, and that is deliberate. We go and get the information where it sits — with your providers, your operators, your maintenance contractors — rather than asking you to reconstruct it. If you had already gathered it, you wouldn't need us. Your involvement amounts to a few short exchanges, at the points where something has to be decided. No long scoping meetings, no questionnaire to fill in, no documents to track down.

Yes — on the same footing as structure or compliance. Telecom access, its actual diversity and the associated contracts weigh on value, operability and post-transaction CapEx; discovered after signing, they can no longer be negotiated. That is the purpose of the Digital & Connectivity Due Diligence.

Through an independent assessment that goes beyond the drawings: operator access, routes, technical rooms, contracts, responsibilities and single points of failure. The useful outcome is not the inventory, but the priority plan that follows from it.

An adviser who sells no equipment, no subscriptions, and takes no commissions. The review then focuses on what matters: each offer's commitments, exclusions, assumptions and dependencies, line by line, before any contractual commitment.

By default, no one: each party stops at its own scope, and the interfaces — lead-ins, technical rooms, connections, migrations — are left without an owner. That is precisely the role of project management dedicated to the connectivity lot.

By governing it like the other utilities: a register kept up to date, resilience reassessed as occupiers and contracts change, an alert chain prepared before the incident. Availability observed today guarantees nothing tomorrow without that stewardship.

Mobilise the relevant operators and responders in parallel — not one after the other — at the right escalation level, with references and access already at hand. Every hour spent routing is an hour of lost activity; a prepared emergency procedure turns the incident report into operations under way.